I would suggest making a test submission with a signature on your form, and testing if it will be applied on the PDF. After logging out then back into the instance the. The PDF had a signature field, but it was a field from the Basic Elements list. Enable the Show digital signatures in Document Print Preview option Click on Update Form Template button. When checking your submissions, it seems that only one submission has a signature included in it. Answered on J04:20 PM Hi Paulette, I checked your PDF settings and most likely found the reason why the signature did not show up. Now you should be able to see the signatures on the PDF. I have added the Signature field from the "Form Fields" list to your PDF. Adding fields from this list will show the actual submission answers on the PDF. The tab Form Fields shows all the fields on your form. I have two ikeys, one with a Common Name certificate, and the other has a Pseudonym certificate. The Basic Elements can be used for example when you want to download an empty PDF without submission data. 1 Background: I have written a java program using itext library to sign PDF with ikey. This means that the signature field was not the exact signature field that is connected to your form, which is why the signatures could not be pulled from the form submissions. The screenshot of the form on OneDrive and SharePoint, we need to contrast them. On the Signature Validation Status dialog click on the b utton labeled Signature Properties On the Signature Properties screen, click on the Show Signer’s Certificate button. If so, I want to collect the following information for further analysis: 1. The PDF had a signature field, but it was a field from the Basic Elements list. On the panel that displays itself on the left side of your screen, right-click on the signature you want to validate. I checked your PDF settings and most likely found the reason why the signature did not show up. Cause: This occurs when the digital certificate and digital signature associated with the PDF file have not yet been verified on the system.
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